Privacy Policy

OmniQ Consulting ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website at omniqconsulting.com and interact with our products and services, including the OmniFlow mobile application. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name submitted through our contact form.
• Usage data — pages visited, time spent on the site, browser type, and referring URL, collected via standard server logs or analytics tools.
• Communications — messages you send us via the contact form, email, or WhatsApp.
• Product data — for users of our products (e.g. OmniFlow), we collect account credentials, task records, and activity logs as required to deliver the service.
• Location data — the OmniFlow mobile app collects precise (GPS) and approximate device location when you check in or check out, to confirm you are at your registered workplace. Location is only accessed at the moment of check-in/check-out, not continuously in the background.
• Camera and photo data — the OmniFlow mobile app accesses your device camera to capture a photo at check-in/check-out, for attendance verification purposes.
• Microphone/audio data — the OmniFlow mobile app may access your device microphone where a feature requires audio input. Audio is used solely for the specific in-app feature that requests it and is not recorded in the background.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support.
• Deliver and improve our products and services.
• Verify attendance and work-location compliance through location and photo capture at check-in/check-out (OmniFlow).
• Send service-related notifications (e.g. task reminders via WhatsApp or push notifications, where you have opted in).
• Understand how our website and app are used so we can improve them.
• Comply with applicable legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

3. WhatsApp and Messaging

Some of our products (such as OmniFlow) operate over WhatsApp Business API. By providing your phone number and opting in, you consent to receiving operational messages — task assignments, reminders, and status updates — via WhatsApp. You may opt out at any time by contacting us at customersupport@omniqconsulting.com.

4. Mobile App Permissions (OmniFlow)

The OmniFlow Android app requests the following device permissions, each used only for the stated purpose:

• Location (fine and coarse) — to confirm you are at your registered workplace when you check in or check out. Not used for tracking, advertising, or any purpose beyond attendance verification.
• Camera — to capture a check-in/check-out photo for attendance verification. Photos are transmitted securely to our servers and stored as part of your attendance record.
• Microphone — used only for specific in-app features that require audio input; not used to record or monitor you in the background.

You can review or revoke any of these permissions at any time through your device's Settings > Apps > OmniFlow > Permissions. Revoking a permission may limit or disable the related feature (e.g. disabling location will prevent check-in/check-out verification).

5. Data Sharing

We share data only where necessary:

• Service providers — trusted vendors who help us operate our platform (e.g. cloud hosting, messaging infrastructure). They process data only on our instructions.
• Legal requirements — if required by law, court order, or government authority.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Product data, including location, photo, and attendance records collected via OmniFlow, is retained for the duration of the business relationship and for a reasonable period thereafter, or until deletion is requested per Section 9.

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure, including encryption of data in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal data we hold about you, or to object to or restrict certain processing. To exercise any of these rights, contact us at customersupport@omniqconsulting.com.

9. Account and Data Deletion

If you wish to delete your OmniFlow account and associated data (including location history, check-in photos, and activity logs), you may request deletion by emailing customersupport@omniqconsulting.com with the subject line "Account Deletion Request" from your registered email or phone number. We will process deletion requests within 30 days, except where retention is required by law or for legitimate business records (e.g. payroll/compliance history).

10. Cookies

Our website does not currently use tracking cookies or third-party advertising cookies. Standard browser logs may record your IP address and pages visited for security and diagnostic purposes.

11. Children's Privacy

Our services, including OmniFlow, are not directed at children under the age of 13 and are intended for use by employed adults in a workplace context. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: customersupport@omniqconsulting.com
• Phone: +91-9971453045
• Address: New Delhi, India